(We're happy to respond to questions or comments via phone, though email is preferred. Please note that phone calls may take 24 hours to return. We are, unfortunately, not currently able to accept orders via telephone.)
1675 N. Wayneport Rd
Macedon, NY 14502
If you're having trouble with our coffee or your brewer, just drop us an email at email@example.com and we can solve the problem quickly and easily. We can often avoid a return shipment and ensure your satisfaction through a brief email exchange.
If it turns out you don't like our coffees or we're unable to resolve your issue through email, return the unused product for a prompt and courteous refund. We aim to please.
- Drop us an email at firstname.lastname@example.org to let us know you're returning the coffee
- Place unopened pods/boxes in a shipping container
- Ship using your preferred carrier.
- Look for an email from us confirming we've received your return.
- Look on your credit card or paypal statement for a credit from BetterCoffee.com
It's that simple!
Thanks so much for shopping with BetterCoffee.com!